Privacy Policy

When you visit our website or place an order, we may collect the following information:

Cookies and Website Usage Data
Full Name
Phone Number
Email Address
Billing & Shipping Address
Order Details
Payment Information (only as required to process your order)
IP Address
Browser and Device Information

2. How We Use Your Information

We use your information to.
Comply with legal obligations.
Process and deliver your orders.
Contact you regarding your order.
Provide customer support.
Improve our products and website.
Send promotional offers, discounts, and updates (where applicable).
Prevent fraud and maintain website security.

3. Payment Information

We currently accept payments through

• Cash on Delivery (COD)
• Bank Transfer
• JazzCash
  Payment information is used only for processing your order. We do not store your banking passwords, PINs, or other confidential financial credentials.

4. Customer Accounts

You may create an account on our website for a faster shopping experience. Your account information is protected and should never be shared with others. You are responsible for maintaining the confidentiality of your login credentials.

5. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and enhance website performance. By using our website, you agree to our use of cookies.
You can disable cookies through your browser settings; however, some website features may not function properly.

6. How We Protect Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. Although we work hard to keep your information secure, no method of online transmission or electronic storage is completely secure.

7. Sharing Your Information

We respect your privacy.
We do not sell, rent, or trade your personal information to any third party.
Your information may only be shared when necessary with trusted service providers, such as courier companies or payment service providers, solely for the purpose of processing and delivering your order or when required by law.

8. Advertising & Marketing

We may use digital advertising platforms such as Google Ads and Meta (Facebook & Instagram Ads) to promote our products.

If these services are used, they may collect limited information through cookies or similar technologies to help display relevant advertisements. Any such data is handled in accordance with the respective platform’s privacy policies.

9. Promotional Messages

By placing an order or subscribing to our updates, you may receive promotional emails, SMS messages, or WhatsApp notifications about new products, special offers, or important service updates.

You may opt out of promotional communications at any time by contacting us.

10. Delivery Policy

At present, Zam Zam Perfumes delivers products within Pakistan only. We are working towards offering international shipping in the future.

11. Your Privacy Rights

You may contact us at any time to.
Request deletion of your personal information where legally applicable.
Request access to your personal information.
Correct inaccurate information.
Update your account details.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

13. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be published on this page with the revised effective date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Zam Zam Perfumes
Street No. 9, Munshi Muhalla, Bhowana Bazar
Faisalabad, Punjab 38000, Pakistan

Phone / WhatsApp: +92 301 3939577
Email: care@zamzamperfumes.pk
Website: www.zamzamperfumes.pk